Our Policies & Guarantees
Clear guidelines ensure the best experience for our kittens and their new families
Reservation Policy
Securing your Bengal kitten
Deposit Requirements
Available Kittens
Non-refundable deposit to reserve a specific available kitten
Waiting List
Reserves your position for upcoming litters (applied to purchase price)
Deposit Details:
- Deposits are applied toward the total purchase price
- Secure your position in our reservation queue
- Removes kitten from available list
- Balance due when kitten is ready to go home
Waiting List Process
Application Approval
Complete application and interview process
Deposit Placement
Secure your position with deposit
Kitten Selection
Choose from available kittens in deposit order
Preparation Period
Kitten receives care and training until ready
Kitten Selection Timeline
Note: We provide regular updates including photos, videos, and personality assessments to help you make the best choice for your family.
Health Guarantee
Comprehensive protection for your new family member
Basic Health Guarantee
72-Hour Comprehensive Exam
Requires veterinary examination within 72 hours of pickup/delivery
- Covers any life-threatening congenital defects
- Includes feline leukemia and FIV testing
- Valid with licensed veterinarian examination
30-Day Viral Protection
Protection against feline leukemia and FIV
- Requires negative test from your veterinarian
- Must be conducted within 30 days
- Documentation required for claim
2-Year Genetic Health
Protection against life-threatening genetic disorders
- Hypertrophic cardiomyopathy (HCM)
- Progressive retinal atrophy (PRA)
- Pyruvate kinase deficiency (PKDef)
- Other hereditary conditions
Extended Health Warranty
5-Year Comprehensive Coverage
Extended protection for peace of mind
- All Basic Guarantee coverage extended to 5 years
- Additional hereditary conditions covered
- Higher reimbursement limits
Breeder Support Package
Additional services and support
- Lifetime breeder support and advice
- Priority response to health questions
- Access to our veterinary network
- Nutritional counseling included
Guarantee Requirements & Limitations
Veterinary Examination
Must be completed by licensed veterinarian within 72 hours of pickup/delivery. Written documentation required.
Proper Care
Kitten must receive appropriate veterinary care, nutrition, and living conditions as outlined in our care guide.
Exclusions
Does not cover common illnesses, accidents, injuries, or conditions resulting from improper care or neglect.
Documentation
All veterinary records and test results must be provided for guarantee claims.
Sales Contract & Agreement
Legal protection for both buyer and breeder
Pet Quality Agreement
Spay/Neuter Requirement
All pet-quality kittens must be spayed or neutered by 8 months of age.
- Procedure must be completed by licensed veterinarian
- Proof of surgery required
- Limited registration provided until compliance
Limited Registration
Kittens sold as pets receive limited registration papers.
- Not eligible for breeding
- Cannot be used in cat shows (except altered classes)
- Full registration may be available later for additional fee
Indoor-Only Requirement
All kittens must be kept as indoor-only pets.
- No outdoor access unless in secure enclosure
- Harness training permitted with supervision
- Catios and screened porches encouraged
Breeder/Show Quality Agreement
Full Registration
Breeder/show quality kittens receive full registration papers.
- Eligible for breeding and showing
- Must meet TICA/CFA standards
- Breeding mentorship available
Breeding Requirements
Specific conditions for breeding rights.
- Regular health testing required
- Proper care and socialization of kittens
- Breeding reports provided to original cattery
Co-Ownership Options
Available for exceptional show prospects.
- Shared ownership arrangement
- Specific breeding terms outlined
- Show campaign requirements
Important Contract Clauses
Rehoming Policy
If you can no longer care for your Bengal, you must contact us first. We will either take the cat back or help find an approved new home.
Health Maintenance
Buyer agrees to provide proper veterinary care, including vaccinations, parasite prevention, and annual check-ups.
Transfer of Ownership
Registration papers will be provided after all contract conditions are met and final payment is received.
Dispute Resolution
Any disputes will be resolved through mediation rather than litigation, as outlined in the sales agreement.
Shipping & Transportation
Safe, comfortable travel for your Bengal kitten
Shipping Requirements & Preparation
Health Documentation
All kittens receive health certificates, vaccination records, and travel documents meeting airline and state requirements.
Travel Preparation
Kittens are acclimated to travel carriers and receive calming supplements if needed for longer journeys.
Weather Considerations
We monitor weather conditions and may delay shipping during extreme temperatures for kitten safety.
International Shipping
Additional documentation and quarantine requirements vary by country. We handle all import/export paperwork.
Local Pickup Option
We encourage local families to visit our cattery for pickup. This allows you to see our facilities, meet our breeding cats, and receive comprehensive care instructions in person.
Breeding Rights & Requirements
Maintaining breed standards and ethical breeding practices
Breeder Qualification Requirements
Experience & Knowledge
- Previous feline breeding experience preferred
- Understanding of Bengal genetics and standards
- Commitment to breed improvement
- Membership in cat registry (TICA/CFA)
Facility Standards
- Clean, spacious, and enriched environment
- Proper quarantine facilities
- Emergency veterinary access
- Safe breeding accommodations
Health Testing
- Regular HCM echocardiograms
- PRA genetic testing
- PKDef screening
- Annual veterinary examinations
Breeding Rights Tiers
Limited Breeding Rights
- Up to 2 litters total
- Kittens must be sold as pets only
- Breeding reports required
- No show rights included
Full Breeding Rights
- Unlimited breeding
- Show rights included
- Breeder mentorship available
- Registration of kittens permitted
Co-Ownership
- Shared ownership arrangement
- Specific breeding terms
- Show campaign requirements
- Revenue sharing possible
Breeder Support Program
Lifetime Support
Unlimited phone and email support for breeding questions and concerns.
Medical Guidance
Assistance with health testing, whelping, and kitten care protocols.
Breeder Network
Access to our network of reputable Bengal breeders and resources.
Genetic Counseling
Guidance on pairing selections and genetic diversity management.
Extended Health Warranty
Additional protection for your investment
Warranty Benefits & Claims Process
Replacement Policy
In case of covered genetic condition, we offer replacement with a kitten of equal quality from next available litter.
Veterinary Expense Coverage
Extended warranties include partial coverage of diagnostic and treatment costs for covered conditions.
Claims Process
Simple claims process with dedicated support. Most claims processed within 14 business days.
Transferable Coverage
Warranties may be transferred to new owners if cat is rehomed through approved process.
Policy FAQs
Common questions about our policies and procedures
Reservation & Deposit
Deposits are non-refundable as they reserve your kitten and remove it from our available list. However, if you need to change your timeline, we can transfer your deposit to a future litter within one year. In rare cases where we cannot provide a kitten, your deposit will be fully refunded.
The waiting period varies depending on our breeding schedule and the number of families ahead of you. Typically, the process from application to bringing your kitten home takes 12-16 weeks. We provide regular updates and maintain transparent communication about expected timelines.
Health & Guarantees
All our kittens receive comprehensive veterinary care including: two rounds of vaccinations, deworming treatments, thorough physical examinations, feline leukemia/FIV testing, and genetic screening where applicable. You'll receive complete health records with your kitten.
Our guarantee doesn't cover common feline illnesses, conditions resulting from accidents or injuries, issues related to improper care or nutrition, or any problems not disclosed by your veterinarian within the examination period. We provide detailed care instructions to help you maintain your Bengal's health.
Questions About Our Policies?
We're happy to clarify any policy details before you apply. Contact us with your questions.
Contact Us